FAQ

What payment methods do we accept?

There are 3 ways to make payment:

• Online payment thru valid Credit Card via security checkout

• Online payment thru PayPal TransferPayment thru a bank transfer and FPS/Payme for Hong Kong orders

• You will be charged once you place your order with us.

Can I Refund/Returned and Cancel my orders?

• We don't accept returns, exchanges, or cancellations.

• But please contact us thru hello@thelostnowfound.com if you have any problems with your order..

Delivery/Shipping, Taxes and Duties"

Do you ship internationally? Yes, we do. For shipping information, Taxes and duties kindly refer to our Terms & Conditions.

Lost Parcels

We are not liable for any lost parcels.

Do you offer wholesale?

Yes, we do. Please complete this form or contact us at hello@thelostnowfound.com